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While the Customer Care manager is still opening the trouble ticket, the network attack triggers a critical alert. Meena, the engineer on call, hands her eldest the bbq tongs and goes inside to login. She sees there's also ticket from Customer Care, and starts investigating. These not-cats are new records created by client software from outside the TalkyCo network. The metadata seems correct, but what are these images? And the Jacksonville network is slow as molasses. Meena decides the best thing to do is switch Jacksonville from using its local node to the primary at Corporate. The runbook has a procedure to do exactly that, and she confirms the cats are back to normal. Good. Now for the network.